Sheepsoft Yarns

We hope that you are happy with your order, however there may be a time where you need to return something to us.

Returns Policy

If you would like to exchange or return your purchase, we will be happy to do so within 14 days. You will need to provide us with your order number and reason for exchange or return. We are unable to cover the cost of return postage in this case. Please note any goods must be returned to us in the original packaging and in perfect condition.

Incorrect/Faulty Items

We are sorry if you find a mistake with your order and ask that you report any missing, incorrect or damaged items, along with your order number, within 14 days of receipt. We will do our best to solve the problem as quickly as possible and will cover return cost of postage.

Please return any items to the below address along with your details and reason for return. Your refund or exchange will be processed with 7 days.

Laxtons Limited
6 Sapper Jordan Rossi Park
Otley Road
BD17 7AX